Frequently Asked Questions
Find quick answers about formats, scheduling, pricing, and certificates. Use Ctrl/⌘+K to open Quick Find.
Do I need prior experience?
No, our Foundations track starts from essential building blocks and scales up carefully. You’ll practice voice, structure, and delivery from day one.
Are there certificates?
Yes. Certificates are issued upon completing required exercises and passing a short assessment. They include your full name, completion date, and skill scope.
How do live sessions work?
Live cohorts meet virtually with small groups, focusing on drills, feedback, and Q&A practice. Sessions are recorded for 7-day review.
What is your refund policy?
If you’re not satisfied within 7 days, contact support for a full refund on self-paced courses. For live cohorts, refunds are available before the first session starts.
How much do courses cost?
Self-paced courses start at $59, while live cohort programs typically range from $190–$480 depending on duration and instructor availability.
Can I learn at my own pace?
Yes. All self-paced modules are on-demand. You can pause, resume, and revisit lessons anytime.
What equipment do I need?
A laptop or phone with a camera and a stable internet connection. A headset mic helps but isn’t required.
How can I get support?
Use the Ask a question button, or reach us by email at [email protected] or phone +1 (347) 482-0916. We reply within 24 hours on business days.
Do you offer team training?
Yes, we run customized workshops for small and mid-sized teams with tailored practice scenarios.
How do you handle my data?
We only collect essential usage data and never sell personal information. You can request deletion at any time.